Privacy Policy

Effective Date: 19 February 2025

1. Introduction

Welcome to KeeLess Access Control ("KeeLess," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, website, and related services (collectively, the "Services").

By using KeeLess, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

a. Personal Information

Name, email address, phone number, and other contact details when you create an account.

b. Location Information

Precise Location (GPS, Bluetooth, and Wi-Fi): We collect and process your location data on-device to enable access control functionality. Your device location is used to verify proximity to authorized access points and unlock doors when permitted.

Background Location (if enabled): When enabled, KeeLess may collect location data even when the app is closed or not in use. This ensures seamless access when you approach a secured area without needing to manually open the app.

How We Store and Use Location Data: We do not store location data. Your location is processed on-device solely for access verification purposes, and we do not sell, share, or use your location for advertising.

c. Device Information

Information about your mobile device, including model, operating system, and unique identifiers.

Bluetooth and Wi-Fi signals used to communicate with access control systems.

d. Usage Data

Log data, including app interactions, timestamps, and access history.

Diagnostic and performance data to improve app functionality.

3. How We Use Your Information

We use your data for the following purposes:

To authenticate and authorize access to secured locations.
To enhance security and prevent unauthorized entry.
To provide a seamless, keyless entry experience.
To improve and optimize our Services.
To communicate with you regarding updates, security alerts, and customer support.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share information in the following circumstances:

With Authorized Entities: Your access logs may be shared with the organization managing the secured area (e.g., your employer or property manager).
With Service Providers: We may share data with third-party vendors who assist with app functionality, security, and analytics.
For Legal Reasons: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We implement strong security measures to protect your personal data, including encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Controls

Location Permissions: You can enable or disable location access in your device settings. Disabling location may limit KeeLess’s ability to provide keyless access.
Account Deletion: You may request account deletion through the app or by contacting our support team.
Data Access and Updates: You can review or update your personal information within the app settings.

7. Children's Privacy

KeeLess is not intended for children under 13, and we do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: engineers@keeless.coz.a

Website: www.kselabs.com

Address: Unit 104, Fountain View, Midrand 14th Rd

By using KeeLess, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.